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Is It Time for a Mail Makeover?

October 29, 2025 • Arkansas Graphics Blog, Corporate Identity

AGI - Mail Makeover

You’re preparing to launch your next direct mail campaign. You’ve updated your mailing list and identified your target variables, but what about your messaging? If you’ve been targeting the same customer base for a while, it’s critical to regularly evaluate your approach to prevent things from going stale.

Here are five areas where a refresh might be in order:

  1. Is your imagery still compelling?

Are you relying on the same visuals year after year? Consider capturing new photographs or purchasing updated stock images to enhance your content. Your audience associates familiar images with stories they’ve already encountered, so once they’ve absorbed your message, they’re unlikely to engage with it again. Keep your content current and varied.

  1. Is your messaging on target?

Traditional sales approaches emphasize product specifications and advantages. What functions does it perform? What’s the price point? However, today’s marketers must also recognize behavioral patterns and psychological motivators. This perspective transforms every component, from opening statements to conversion prompts.

  1. Have you experimented with your promotional offers?

Within your promotions and conversion requests, does the wording matter? Is “50% off!” more compelling than “Buy one, get one free!”? While both provide identical value, one phrasing may connect more strongly with your audience than the other. Experiment with various promotional offers to determine what drives the best results.

  1. Are your customer reviews current?

When was the last time you updated your client feedback? Was it three years back? Five? Are you still featuring testimonials from ten years ago? Just like your visual elements, customer reviews require regular updating.

  1. Embrace simplicity!

There’s a strong temptation to pack your mailer with excessive information. Resist! Recipients should grasp your message instantly upon viewing the piece. Use straightforward imagery, relatable headlines, and prominently positioned conversion requests. Avoid overwhelming your audience with excessive elements.

Looking for help with your upcoming direct mail project? We can provide creative suggestions and develop comparison tests to ensure your mailings deliver genuine results.

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Ready to take your printing to the next level? Contact us today at (501) 376-8436 to get started!

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